Why Vaulting Housing Items is a Bad Business Practice and Unpopular with Decorators

Traesta

Active member
For the dedicated housing community in EQII, the decision by Daybreak to regularly vault marketplace housing items is more than just inconvenient—it’s a self-inflicted wound on your revenue stream.

Lost Sales and Frustrated Customers​

The core of the issue is simple: decorators can't buy what we want, when we want it.

  • Impulse/Need Purchases are Blocked: As a decorator we might be actively working on a house and realize we need a specific fountain, wallpaper, or structural piece to finish the project. If that item is vaulted, the purchase is instantly lost. Lost sales add up.
  • The "Fear of Missing Out" (FOMO) Effect Fails: While vaulting is often done to create FOMO and rush initial sales, for housing, the negative long-term effect outweighs this. We are more likely to stop checking the marketplace entirely rather than constantly worry about an item disappearing.
  • Discouraging New Decorators: New or returning players interested in decorating are immediately faced with an overwhelming list of items they can’t obtain. This is a massive barrier to entry and severely limits the growth of the housing community—a community that, statistically, spends significant money.

The Decorator Mindset is Unique​

Housing decorators are a unique customer base. We are not always focused on the "latest and greatest." We are focused on completeness, vision, and theme.

  • Specific Items are Crucial: If a medieval build requires a specific set of stairs or furniture, there is no adequate substitute. The builder is more likely to improvise and either make the element ourselves (ie our own steps) or change the build to skip waiting for whenever Daybreak decides to bring something out of the vault, leading to no item purchases at all.
  • We Buy in Bulk: Decorators often buy dozens of the same item (e.g., pillars, floor tiles, simple geometric shapes and furniture) to manipulate and build with. We represent an extremely high lifetime value (LTV) customer if our needs are consistently met. Vaulting cuts this revenue stream off at the knees.

A Better Business Model: The Permanent Catalog​

Daybreak should look at the success of other games and acknowledge that for housing, a permanent, stable catalog is the superior business model.

  • Keep the Basics Permanent: All foundational items—structural pieces, walls, windows, floors, furniture, and simple accessories—should never be vaulted. These are the tools of the trade.
  • Reserve Vaulting/Limited Time for Themes: Only highly seasonal or themed items (like the giant Nights of the Dead decorations or Frostfell houses) should be cycled. This maintains the FOMO value without crippling the core market.
  • Predictable Revenue: A permanent catalog ensures a predictable, steady stream of income from the housing community year-round, which is far more valuable than the occasional, frantic burst of sales from an unvaulted crate (which by the way, a lot of decorators have decided to boycott the vault category).
By vaulting items, Daybreak is actively telling a high-spending segment of their player base that their money is not wanted. Please, give decorators the permanent tools they need to continue building and spending!
 
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DerangedLlama

New member
It's also worth noting that someone who publishes their house probably isn't going to want to unpublish it for an update if/when the missing item becomes available. It's totally appropriate to disallow changes while a house is published, but a side effect of that policy is that purchases of vaulted items are even more likely to be permanently lost, even if they're eventually brought back.
 

Mugwort

Active member
My protest slogans:

🏠 Rotating Decorator Slogans​

Week 1: ✨ Keep EQ2 housing creative — not consumable!
Week 2: 🎨 Build forever, not for a week.
Week 3: 🪞 Decorators need sets, not scatter.
Week 4: 🏡 Housing is EQ2’s legacy — honor it.
Week 5: 🛋️ Bundles, not random rotations.
Week 6: 🌟 Support decorators, preserve EQ2’s creative heart.
 

Uwkete-of-Crushbone

Well-known member
My protest slogans:

🏠 Rotating Decorator Slogans​

Week 1: ✨ Keep EQ2 housing creative — not consumable!
Week 2: 🎨 Build forever, not for a week.
Week 3: 🪞 Decorators need sets, not scatter.
Week 4: 🏡 Housing is EQ2’s legacy — honor it.
Week 5: 🛋️ Bundles, not random rotations.
Week 6: 🌟 Support decorators, preserve EQ2’s creative heart.
Can we borrow some of those? :)

Uwk
Housing -- what EQ2 does better than any other MMO.
 

Uwkete-of-Crushbone

Well-known member
I would add to this, but I really could not have said this any better. Well said!
Same here, except for:

I know the Player's Studio program ended long ago, as far as accepting new submissions (siiggghhhh...), but if the artists weren't being paid any more, what's the harm in returning those back to us as well? If/when the Marketplace "official" items for the holidays are vaulted until the next one, at least we could always count on Player's Studio to be able to get, say, a Frostfell-themed item we needed in July (ah, Niboota, we miss ya... :D), and those lovely, lovely Dead Grottos made the perfect few-item urinals (Grotto, drain, spigot, handle)... :)

Uwk
 

Tkia

Well-known member
Uwk, what is this bee you've got in your bonnet about player studio? From what I can see those items are getting rotated in and out just the same as anything else.
 

Uwkete-of-Crushbone

Well-known member
I mean an analog of the other player committees they have set up like the raid one where they take feedback and ideas.
Oh, gah! Yeah, I barely remembered those...weren't those officially set up, though, with the blessings of the Powers?

We need one for the crafters in general, I think, and definitely the decorators in particular, yeah. :-/

Uwk
 

Uwkete-of-Crushbone

Well-known member
Exactly! They continue to tell us that the only people who matter in this game are raiders.
"Yeah, well, raiders are the only ones supporting them financially."

Even if that was true, it sounds to me like that's happening due to P2W-type -- (scrolling down a list of things that won't get *'ed out) -- garbage. ;->

Often, people miss the point of a role-playing game, whether online or table-top: it's not like Monopoly, or even Snakes (Chutes?) 'n' Ladders (one of the original influences on DnD's creation, apparently); it's not a board game (HASBRO...), it's something you only "win" because your character survives on a fairly regular basis and has the potential to get rich and powerful, eventually (ask me about the time my li'l 1st level Rogue -- er, "security consultant" -- wound up eventually becoming Queen and co-ruler of her home city-state in Pathfinder 1e! :D). If they tap into something like the Philosopher's Stone or has a 7th+ level Druid on staff for reincarnate, they can even last for a good long time, or if they settle down and have lots of descendants...well. Role-playing games are basically life, with fantasy (or sci-fi or superhero or whatever) elements, condensed. It doesn't have to end any time soon for an individual player ("Whoever dies with the most toys wins! :devilish:" Wins what? Since when?). :)

One of those aspects is being able to "play [OUR] way! :D" and mean it; I'll wager that for every 10 raiders spending some money, there's a good 20 or so decorators spending more, amount-wise, over the long run. And "mere casual players" probably make up the majority of the population of remaining customers; even the raiders are getting a wee bit fed up, from what I hear (not sure if they feel they're not being catered to enough, or whatever; I must admit to not running in those circles and keeping up with the latest/greatest). :-/

Also: while I know there are a number of female players that enjoy raiding (perhaps not as many as male, perhaps as many; see my above parenthetical ;->), how many of the actual Powers, aside from notables like Jenn and Angeliana and Denmum, etc., are actually female? How much weight do the voices, male and female, speaking for crafters and decorators, actually carry? :-/

Uwk
 

Traesta

Active member
One of those aspects is being able to "play [OUR] way! :D" and mean it; I'll wager that for every 10 raiders spending some money, there's a good 20 or so decorators spending more, amount-wise, over the long run. And "mere casual players" probably make up the majority of the population of remaining customers; even the raiders are getting a wee bit fed up, from what I hear (not sure if they feel they're not being catered to enough, or whatever; I must admit to not running in those circles and keeping up with the latest/greatest). :-/

Also: while I know there are a number of female players that enjoy raiding (perhaps not as many as male, perhaps as many; see my above parenthetical ;->), how many of the actual Powers, aside from notables like Jenn and Angeliana and Denmum, etc., are actually female? How much weight do the voices, male and female, speaking for crafters and decorators, actually carry? :-/

Uwk
I will say that my family has always gifted me items from the MP, I've logged in to find that they'd gifted me the Abandoned Castle bundle, the dark elven conservatory, an igloo, a bridge, brew barrel bundle, stairs, doors (including the Librarian's secret door set) the winter cabin bundle, Sprocket Port bundle, Stately street bundle and sometimes I'd just log in to find I'd been "gifted" DBC to buy whatever I wanted for decorating with.

With the vaulting going on they no longer do this Now for the little "wins" in life, the we know it's rough right now but you got this besides you have to keep fighting because we just gifted you a new bundle to decorate with, the hey just because we love you moments they spend their money on other things. I've gotten 2 new rug hooking looms (floor model, and lap model), a new pin loom, oh and instead of spending the money on MP bundles for Xmas gifts to me they bought me a fancy new sewing machine (my old one still works great and I didn't need the new $500 machine) with the money.

I was just talking about how many of the actual Powers might be female and doubt there are many. So much of the building blocks and houses from the last few xpacs have been grey, blocky and kind of manly looking....BoZ was colorful and amazing, the new house/island with the collectors edition is cool but again the building blocks with it are the grey, blocky vision - yes it fits with the look of platforms in other zones but we could have had some of the pink and purples that match that area.
 

Uwkete-of-Crushbone

Well-known member
Yeah, I'm a huge fan of the building blocks matching the latest/greatest houses and zones, and a big fan of all the various color options in general. :) While I have plenty of uses for just "ordinary RL masonry" (though I'd like bricks with separate color mortar lines, like white in red brickwork), I love the various colors of the Stucco, for instance, and think we could stand to have more of that for each holiday/new zone/special recipe book. :)

I do think that this vaulting business by any company, not just DBG, in this day and age needs to be re-thought; as you eloquently pointed out, people will find plenty of other things to spend their money on unless they feel like they're accomplishing something when they do. :-/

Uwk
 

Oldsoul

Member
I totally agree with the vaulted disapproval post and know that DB is losing real life money due to this decision. We all dislike it intensely. BUT I have another one that is frustrating.

ITEM COUNT IN THE HUGE ZONES WE NOW CAN GET

If we cannot buy stairs, we have to build them, thus, we are using item count for that. When you give us these beautiful very large zones to try to decorate and still it is 900 item count, somehow it manages to irritate the decorators (me for one). I do not mind adding the 3OO count using the keys but come one. A zone the sizes we are getting now should have a minimum of 1200 for items and 1200 for blocks and even with that, we would still need probably add the key counts. If you don't want to add 300 to the 900, then at least give us a base count of 1000 for items and 1000 for blocks.

Pretty please !!!
 

Traesta

Active member
I totally agree with the vaulted disapproval post and know that DB is losing real life money due to this decision. We all dislike it intensely. BUT I have another one that is frustrating.

ITEM COUNT IN THE HUGE ZONES WE NOW CAN GET

If we cannot buy stairs, we have to build them, thus, we are using item count for that. When you give us these beautiful very large zones to try to decorate and still it is 900 item count, somehow it manages to irritate the decorators (me for one). I do not mind adding the 3OO count using the keys but come one. A zone the sizes we are getting now should have a minimum of 1200 for items and 1200 for blocks and even with that, we would still need probably add the key counts. If you don't want to add 300 to the 900, then at least give us a base count of 1000 for items and 1000 for blocks.

Pretty please !!!
This 100%!!! The new Winter's Island has 2 great spots to build on (One autumn and the other Winter) and we wont have enough item count to do the house/zone justice.
 

puppybreath

New member
Since we have never been given a plausible reason as to why MP items are "Vaulted" you leave us no choice but to come up with our own reasons as to why you choose to punish the decorating community in EQ2. So many GOOD reasons have been given here as to WHY NOT to "Vault" MP items. So many of us cant coordinate our income to when items show up in MP. We lost the Player Studio items as well and the number of new items added to game are few.
Can you let us in on your plan for OUR FUTURE in the Decorating world Plz.
 
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