Fixed Census isn't updating for some toons since expac

LizardKin

New member
None of my character data for either my own characters or those of guildmates I have on my list are is updating. This includes levels, equipment, AA/Prestige changes, and achievements.
 

NyInc

Active member
None of my character data for either my own characters or those of guildmates I have on my list are is updating. This includes levels, equipment, AA/Prestige changes, and achievements.

As of right now, their website shows it's been down for:

Census API Offline
for 1711 minutes = over a day. (28.516 hours)
 

Nodlef

Member
Howdy all! So after some productive conversations with Daybreak Ops, and testing by players, specifically Kaladz, I have an update. First, one of the two EQ2 Census database servers was having problems and needed to be rebooted. Second, the character export server was not running. Now that these issues have been corrected, characters are once again exporting to Census and thus available to sites like EQ2U and Dragon's Armory. However there is still a problem.

It's the new Petamorph Key Ring. If you use it, your character will be unable to be exported to Census and thus EQ2U. For now, I'd recommend avoiding using the feature until a patch can be prepared to either ignore the data or correctly export it instead of the entire export failing.

If you already used the Petamorph Key Ring, desperately want to update Census, and you are willing to take drastic action, you can type this command which will irrevocably destroy a stored petamorph wand:

/delete_keyring_item 0 1234567890

where 1234567890 is the itemID for the petamorph wand.

Once you delete all stored petamorph wands, your character will once again export to EQ2U.

WARNING: DO NOT DO THIS PROCEDURE unless you have a method to reacquire all of the petamorph wands through gameplay as this process DELETES them.


Thank you all for your patience!

Feldon
 

NyInc

Active member
Howdy all! So after some productive conversations with Daybreak Ops, and testing by players, specifically Kaladz, I have an update. First, one of the two EQ2 Census database servers was having problems and needed to be rebooted. Second, the character export server was not running. Now that these issues have been corrected, characters are once again exporting to Census and thus available to sites like EQ2U and Dragon's Armory. However there is still a problem.

It's the new Petamorph Key Ring. If you use it, your character will be unable to be exported to Census and thus EQ2U. For now, I'd recommend avoiding using the feature until a patch can be prepared to either ignore the data or correctly export it instead of the entire export failing.

If you already used the Petamorph Key Ring, desperately want to update Census, and you are willing to take drastic action, you can type this command which will irrevocably destroy a stored petamorph wand:

/delete_keyring_item 0 1234567890

where 1234567890 is the itemID for the petamorph wand.

Once you delete all stored petamorph wands, your character will once again export to EQ2U.

WARNING: DO NOT DO THIS PROCEDURE unless you have a method to reacquire all of the petamorph wands through gameplay as this process DELETES them.


Thank you all for your patience!

Feldon

This is the response I received, in concurrence with the above statement with an addition.

From my email communication with Morgan Feldon:
---
"I'm continuing to work on Quests and Collections from the new Scars of Destruction expansion and hope to have them up soon!"
 

Taled

Well-known member
This is the response I received, in concurrence with the above statement with an addition.

From my email communication with Morgan Feldon:
---
"I'm continuing to work on Quests and Collections from the new Scars of Destruction expansion and hope to have them up soon!"
...

That *is* Feldon, that you quoted.
 

Saturnine

New member
Never used the petamorph wand, and my character's census info is updating (just got a disco this morning and it was instantly on eq2wire) but disco from 12/1 during the outage is missing. Is it just missing forever now? It was the \aITEM -185965549 1640499670:Grandmaster Artisan's Crafting Nook\/a which doesn't show discovery info for any server except test.
 
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